Administration Officer

Job Summary

We are looking for a proactive and organized Admin Executive with prior EdTech experience to manage daily academic and operational activities. The role requires strong coordination skills, student handling, and client communication.

Key Responsibilities

• Manage student lifecycle: onboarding, attendance, follow-ups, and records
• Handle student queries via WhatsApp, calls, email, and social media
• Manage and moderate social media groups (WhatsApp, Telegram, etc.)
• Coordinate between mentors, students, and management
• Maintain student databases, reports, and documentation
• Handle client management including institutions, partners, and individual clients
• Support admissions, enrolments, and payment follow-ups
• Assist in scheduling classes, sessions, and mentor coordination
• Ensure smooth daily operations of courses and programs

Requirement

Prior experience in EdTech / Coaching / Education sector is a plus

• Strong communication skills (English required; regional language is a plus)
• Experience handling students and parents
• Comfortable managing WhatsApp, Telegram, Google Sheets, CRM tools
• Good organizational and multitasking skills
• Basic knowledge of MS Excel / Google Workspace
• Ability to work independently and handle responsibility

Preferred Skills

• Experience with UPSC / PSC / Online courses
• CRM or LMS platform exposure
• Social media coordination experience
• Basic understanding of digital tools and workflows

Why Join Us

• Work with a growing EdTech brand
• Learning-oriented environment
• Flexible work options
• Opportunity to grow into operations or program management roles

Apply by sending your resume to:
info@xapienz.com

Job Type: Full-time

Pay: ₹10,192.52 - ₹25,000.00 per month

Work Location: In person