Job Description

Key Responsibilities Operational Leadership: Oversee daily store operations, ensuring compliance with company policies, visual merchandising standards, and operational protocols. Team Management: Lead, mentor, and develop store teams, fostering a culture of accountability, continuous improvement, and customer-centricity. Sales & Performance: Drive sales targets by analyzing store performance metrics, implementing strategic initiatives, and optimizing product placement and inventory levels. Customer Experience: Ensure high levels of customer satisfaction through excellent service, prompt issue resolution, and maintaining a welcoming store environment. Training & Development: Conduct training sessions for new hires and ongoing coaching for existing staff to enhance product knowledge and service skills. Inventory Management: Monitor stock levels, coordinate with supply chain teams for replenishments, and oversee inventory audits to minimize shrinkage. Reporting: Prepare and submit regular reports on sales, customer feedback, and operational challenges to the Regional Ret Ail Manager. About Company: Shine Projects is a pioneering EdTech company empowering students with industry-relevant skills, knowledge, and career opportunities. We offer a comprehensive range of courses, workshops, internships, and job placements to bridge the gap between academia and industry. At Shine Projects, our mission is to enable students to shine in their careers by providing them with the skills, experience, and guidance needed to succeed in today's competitive job market. Our goal is to equip students with the skills, knowledge, and confidence to excel in their chosen careers and make a meaningful impact in their industries. Show more Show less