Admin Manager

Position Overview

Key Responsibilities

• Team Supervision: Hire, train, mentor, and evaluate administrative staff; ensure effective task delegation and team efficiency.
• Office Operations: Oversee day-to-day administrative activities including facilities management, office supplies, vendor coordination, and activity scheduling.
• Process & Policy Improvement: Develop, implement, and refine administrative systems, SOPs, and policies to ensure operational excellence.
• Budget Management: Assist in budget planning, monitor departmental expenses, and ensure alignment with financial guidelines.
• Compliance: Ensure adherence to company policies, statutory requirements, and internal control standards.
• Export-Specific Responsibilities
• Export Operations Management: Lead end-to-end export processes including documentation, shipping, compliance, and logistics.
• Regulatory Compliance: Stay updated on international trade regulations, customs rules, tariffs, licensing, and ensure 100% compliance.
• Documentation: Prepare, review, and maintain export documentation such as invoices, packing lists, COO, BL/AWB, LC documents, and compliance papers.
• Logistics Coordination: Collaborate with freight forwarders, shipping lines, customs brokers, and external partners for smooth export operations.
• Issue Resolution: Act as a primary contact for export-related concerns; provide timely solutions to customers and internal stakeholders.
• Performance Tracking: Monitor KPIs related to export timelines, cost efficiency, documentation accuracy, and vendor performance.
• Cross-Functional Collaboration: Work closely with Sales, Finance, Warehouse, and Quality teams to align export strategies with business objectives.
• Training & Support: Provide guidance and training to employees on export procedures, compliance norms, and documentation standards.
• Communication Management: Ensure effective communication with customers, government authorities, shipping partners, and internal teams.

Candidate Profile

• Education: MBA/PGP/PGPM from a top-tier B-School (Premier Institutes Only).
• Experience: 5-7 years in Administration with exposure to export operations (preferred).
• Strong understanding of international trade, documentation, and compliance processes.
• Excellent leadership, communication, problem-solving, and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.