Job
Description
1. ROLE OVERVIEW
This is a multi-functional role combining office administration, inventory &
warehouse management, dispatch & logistics, quality checking, outdoor
operations, record-keeping, and facility management for Doctor Detox.
The role demands a highly dependable, proactive, disciplined, and trustworthy
individual who can manage day-to-day office operations, coordinate stock
movement, execute deliveries, maintain documentation, support financial
transactions, and ensure smooth functioning of administrative and logistical
functions.
The ideal candidate must be organised, detail-orientated, physically fit, and
comfortable handling responsibilities that ensure accuracy, hygiene,
transparency, and operational efficiency.
2. KEY RESPONSIBILITIES
A. Office Administration & Coordination
• Oversee and manage all daily administrative tasks.
• Maintain organised physical and & digital records.
• Manage the front desk during breaks/absence of the Front Desk Executive.
• Ensure the office remains presentable and client-friendly.
• Coordinate with vendors, service providers, and internal teams.
B. Personal Phone Audit & Compliance Control
• Ensure personal phone submission as per policy.
• Conduct daily audits and maintain logs.
• Enforce the no-personal-phone policy.
C. Facility, Housekeeping & Key Management
• Supervise housekeeping and maintain daily checklists.
• Create and monitor maintenance rota.
• Maintain accountability of office keys and access.
• Ensure upkeep of client areas, washrooms, and work floors.
D. Inventory & Warehouse Management
• Maintain inward/outward stock records.
• Reconcile physical and system stock.
• Monitor inventory and raise purchase requirements.
• Maintain raw material, packaging, and finished goods.
• Conduct stock audits and prepare reports.
• Coordinate vendor procurement.
E. QC, Packing & Dispatch Support
• Perform QC before packaging.
• Report defects or mismatches.
• Pack professionally with proper labelling.
• Maintain hygiene in the packing area.
• Ensure packaging material availability.
F. Shipping, Courier & Delivery Coordination
• Process shipments using Blue Dart, Delhivery, Shiprocket, etc.
• Generate airway bills and maintain logs.
• Track shipments until delivery.
• Coordinate with courier partners for issues.
G. Medicine Assembly Process
• Supervise medicine assembly & packing.
• Ensure hygienic preparation as per guidelines.
• Conduct QC on medicine kits.
H. Outdoor Operations & Delivery Duties
• Perform local deliveries and & pickups via personal two-wheeler.
• Execute COD transactions and deposit cash daily.
• Perform bank tasks—cheques, cash deposits, documentation.
• Handle vendor deliveries and pickups.
• Maintain outdoor log and fuel tracking.
I. Financial & Administrative Support
• Maintain expense records.
• Track payments and assist reconciliation.
• Support management in confirmations and follow-ups.
• Handle cheque books and sensitive documents.
J. Reporting & Documentation
• Prepare daily/weekly/monthly reports.
• Use advanced Excel tools (Pivot, VLOOKUP).
• Maintain updated filing systems.
K. Support During Events & Meetings
• Assist with internal events and workshops.
• Manage logistics, refreshments, and setups.
• Maintain meeting room scheduling.
3. SKILLS & COMPETENCIES
Technical Skills
• Excel: VLOOKUP, pivot tables, and formulas.
• Experience with ERP/Inventory tools (Tally, Zoho).
• Knowledge of courier portals.
• Strong documentation skills.
• Basic accounting knowledge.
Soft Skills
• Excellent communication.
• High integrity & confidentiality.
• Strong attention to detail.
• Punctuality and & multitasking.
• Physically fit for field duties.
4. QUALIFICATIONS
• Graduate/Diploma in Commerce, Business Admin, Logistics, or Supply Chain.
• 1–3 years blended admin/logistics/inventory experience.
• Must own a two-wheeler and a valid driving licence.
