Ad Operations Specialist

Job Description

-Managing the Demand Stack of Direct Demand, Google Ad Manager, SSP/Exchange, DSPs, Header Bidding, and Individual tag-based partners. -Perform quality assurance of publisher ad stack. -Work through a variety of AdOps issues as well as technical issues with ad serving. -Resolving Customer Queries ASAP with a pinch of awesomeness. -Coordinate with internal teams (tech/product/sales etc..) to resolve their issues. -Helping Publishers understand the tool/product better. -Ensuring Publishers are able to use IncrementX optimally and optimizing Ad Revenue. -Manage the publisher onboarding process across teams. -Manage tickets and priorities. -Ad Hoc reporting requests, providing creative solutions to technical questions. -Building a KB and Canned Responses for common queries. Requirements -A clear understanding of analytics, ad networks (AdSense, AdX/GAM, and DFP/DCM) and A/B testing;customer support. -An understanding of the basics of HTML, JS, and Ad Operations. -Excellent written and verbal communication skills. -Data-driven mentality (Experiment and Optimize!) -Experience with the set up of direct campaigns, programmatic, PMPs, and header bidding. -You have an advanced understanding of the programmatic advertising world. -The Ideal candidate for this position would be a person who has worked in the monetization department for either a large digital publisher or an ad network/SSP/Ad Exchange/AdTech Company and executed various monetization techniques.