Accounts Receivable

Job Description

Job Description Overview Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do. Our powerful, award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. Diversity, equity & inclusion are integral parts of our culture and drivers of innovation at Keysight. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers. Responsibilities Primary Function : Part of the Customer Contact Center (CCC) delivery chain, the Customer Service Operations Representative plays a combined role (Customer Service and Customer Relation), being a center of excellence for transacting and managing quotes and orders and at the same time, managing the direct communication with the customers, interfacing with Delivery organization, Sales, service representatives and partners to handle a variety of order management functions. This function provides end to end responsibility in quote to cash processes and a unique focal point for specific customers and/or businesses, understanding requests and process transactions through Keysight systems while ensuring compliance to Keysight policies and Customer specific requirement. Key Responsibility Areas: Experience in Q2C domain is preferred, not a mandate though. Ready to stretch from WD - 4 of the month to WD 2 of the next month to support the close. Fluent in English Good accounting skills would be helpful Qualifications: Careers Privacy Statement ***Keysight is an Equal Opportunity Employer.*** Graduate/Postgraduate in any stream with 1-2 years in AR, Billing. Requires previous experience of working on an ERP platform (preferable Oracle Order Management) Excellent verbal/written Communication Skills Good Analytical Skills to understand customers requirements and translate into Order Requirements Customer Service skills Strong Knowledge of MS Excel and other Office Basic escalation management skills Customer Service skills Basic escalation management skills Capability to handle multiple tasks and responsibilities. Ability to work in a stressful environment Result oriented individual with Strong desire to make contribution to the Business. Good Team Player as the Job requires working closely with other team members. Having a Good Problem-Solving approach and ability to think independently towards Improvement of the Processes working on. Basic IT /technology knowledge