Accounts Receivable Caller

Job Description

The Accounts Receivable Caller will be responsible for contacting students to collect outstanding fees, resolving any payment issues, and ensuring records are accurate in CRM and fee transfers. This is a critical role in maintaining the company's cash flow and financial health. Responsibilities Manage outbound calls to students regarding due and overdue fees. Follow up on payment statuses and ensure timely collections. Record and update payment information accurately in the system. Collaborate with internal departments to resolve payment issues. Maintain and update client records with appropriate communication details in CRM. Qualifications Graduation in any field.(Mandatory) Proven experience in a similar role, specifically in accounts receivable or collections is preferred. Strong attention to detail and organizational skills. Excellent verbal and written communication skills. Ability to handle difficult conversations effectively. Skills Microsoft Excel Accounting software (XERO)(Beneficial) Customer service Data entry