Job Description

Client Relationship Management: Building and maintaining relationships with clients, understanding their needs, and acting as their main point of contact Account Management: Managing and growing existing client accounts, ensuring client satisfaction, and seeking opportunities for upselling or cross-selling Strategic Planning: Developing account plans, setting goals, and devising strategies to meet sales targets and maximize revenue from assigned accounts Collaboration: Coordinating with internal teams, such as sales, marketing, and support, to address client needs and deliver solutions effectively Problem-Solving: Addressing client concerns, resolving issues, and ensuring a positive client experience Reporting: Providing regular reports on account status, sales activities, and forecasts to management