Accounting Expert (US Accounting)

QuickBooks Online Accounting Expert

Department: US Accounting Support

Experience Required: 3+ years in Accounting & QuickBooks

Job Timings: 6.30 PM – 3.30 AM (IST) – Night Shift

Job Summary

We are seeking a highly skilled QuickBooks Online Accounting Consultant to provide expert

guidance and real-time support to clients over calls. The ideal candidate will have a strong

background in accounting, excellent problem-solving abilities, and the ability to assist clients with

financial queries efficiently.

Key Responsibilities

• Provide live support and consultation to clients over calls on QuickBooks Online (QBO).

• Assist clients over call with accounting-related queries, including bank reconciliations, financial

statements, payroll, tax filings, and general bookkeeping.

• Troubleshoot and resolve technical and accounting issues over call related to QuickBooks usage.

• Offer guidance on best accounting practices, chart of accounts setup, and financial reporting over call.

• Train and educate clients on using QuickBooks efficiently for their business operations.

• Stay updated with the latest QuickBooks features, accounting regulations, and industry best

practices.

• Collaborate with internal teams to enhance client experience and provide feedback for system

improvements.

Required Qualifications & Skills

• Bachelor’s/Master’s degree in Accounting, Finance, or a related field.

• Certified QuickBooks ProAdvisor (preferred).

• 3+ years of experience in accounting, bookkeeping, or financial consulting.

• In-depth knowledge of QuickBooks Online & QuickBooks Desktop.

• Strong understanding of US GAAP, taxation, payroll processing, and financial reporting.

• Excellent communication skills to explain complex accounting concepts to clients over calls.

• Ability to work in a fast-paced office environment while delivering high-quality client support.