Accounting Application Support Specialist (Work from Home)

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KeepMyAccount is a comprehensive cloud-based business management platform designed to help businesses streamline operations and enhance customer service. With tools such as Point of Sale (POS), CRM, ERP, and HRMS, KeepMyAccount enables efficient management of sales, inventory, accounting, employee records, and project tasks.

Our platform provides real-time visibility into financial data, inventory, and performance metrics—ensuring faster transactions, improved productivity, and data-driven decision-making. Featuring centralized cloud storage, multilingual support, and real-time analytics, KeepMyAccount equips businesses of all sizes for operational success and growth.

• Malayalam and English – Fluency required
• Hindi – Conversational level preferred (

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We are seeking a dedicated and proactive Accounting Application Support Specialist to join our remote team. This role involves providing full training and customer support via live chat and WhatsApp, assisting clients in using our platform effectively.

You will handle technical and functional support, troubleshoot system issues, and guide users through application features. The ideal candidate should have strong communication skills, a customer-first attitude, and a passion for helping businesses succeed through technology.

• Provide real-time support through live chat and WhatsApp.
• Assist clients with technical troubleshooting and product usage queries.
• Conduct live training sessions and demonstrate platform features.
• Manage and resolve support tickets, ensuring prompt follow-up.
• Collaborate with internal teams to improve the user experience.
• Maintain detailed records of client interactions and issues.

• Proficiency in Application Support and Technical Troubleshooting.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication in Malayalam and English.
• Ability to work independently in a remote environment.
• Experience with ERP, Accounting Software, or Cloud-based platforms preferred.
• A degree or certification in a related field is a plus.

• 100% Remote – Work comfortably from home.
• Continuous training and skill development.
• Opportunity to be part of an innovative tech-driven company.
• Supportive team environment and growth opportunities.

If you meet the above qualifications and are passionate about helping businesses use digital tools effectively, please send your updated resume to 📧 jobs@keepmyaccount.com.

• Please mention your language proficiency and relevant application support or ERP experience in your email.