Account Manager

Job Description

As an Account Manager, you'll manage key client relationships, focusing on understanding their needs, developing tailored solutions, and fostering long-term partnerships. Key Responsibilities: Build and maintain strong client relationships, serving as a trusted advisor Understand client goals and industry trends to provide strategic guidance Identify upselling and cross-selling opportunities to boost revenue Collaborate with internal teams to ensure exceptional customer experiences Monitor account performance, track KPIs, and provide regular reports Resolve client issues promptly and professionally Required Skills: Proven experience in Account Management or similar roles Excellent communication, negotiation, and problem-solving skills Ability to manage multiple accounts and prioritize tasks Strong analytical skills to understand customer behavior and industry trends Proficiency in CRM for maintaining accurate customer records Ability to resolve complaints and enhance the customer experience Flexible to work in shifts If you are interested, kindly apply in this link - https://zoho.to/rCz (copy & paste the URL) Note: 1. Candidates applying only using the above-mentioned registration link will be processed. Kindly do not share your resume through email. 2. Only the shortlisted candidates will be notified for the further levels of interview.