Account Manager

Company Description

Patuha Resort is a restaurant company located on Jl. Raya Situ Patenggang Km.8 in Bandung, Indonesia. Known for its scenic surroundings, the resort offers a unique blend of natural beauty and exceptional hospitality. Patuha Resort caters to a range of visitors, ensuring memorable dining experiences. Renowned for its commitment to customer satisfaction, the resort continues to be a premier destination for both locals and tourists seeking relaxation and quality service.

Role Description

This is a full-time, on-site role for an Account Manager, based in Guwahati. The Account Manager will be responsible for building and maintaining client relationships, managing accounts, and ensuring customer satisfaction. Day-to-day tasks include developing and implementing account strategies, handling client inquiries, resolving issues, and coordinating with internal teams to meet client requirements and deliver exceptional service.

Qualifications

• Account management and client relationship-building skills
• Strong communication, negotiation, and problem-solving abilities
• Proven experience in customer service and handling client inquiries
• Project coordination and multitasking skills
• Ability to work independently and as part of a team
• Experience in the hospitality or restaurant industry is a plus
• Bachelor’s degree in business, communications, or a related field
• Proficiency in relevant software tools and platforms