Account Manager

Job Description

Position: Account Manager Company: Kish Hospitality Consultant Location: Margao, Goa, India We are currently seeking a highly motivated and experienced Account Manager for a luxury beach Resort in Goa. As a hospitality consultant firm specializing in the hospitality industry, we strive to deliver exceptional service and unforgettable experiences to our guests. Responsibilities: 1. Manage and grow the client base for the beach club, including local residents, tourists, and corporate clients. 2. Act as the main point of contact for all clients, addressing inquiries, providing information, and resolving any issues or concerns. 3. Develop and maintain strong relationships with key accounts, ensuring satisfaction and repeat business. 4. Monitor and analyze sales performance, identifying opportunities for growth and implementing effective sales strategies. 5. Collaborate with the marketing team to develop and execute promotional activities and events to drive customer engagement and sales. 6. Track and manage all accounts receivable, ensuring timely and accurate invoicing and payment collection. 7. Prepare and present regular sales reports to management, highlighting key performance indicators and sales trends. 8. Coordinate with the operational team to ensure smooth execution of events and activities, meeting and exceeding client expectations. 9. Stay updated with industry trends, competitor analysis, and market conditions, providing insights and recommendations for business development. 10. Uphold the organization's high standards of service and professionalism, fostering a positive and welcoming environment for guests. Requirements: - Proven experience as an Account Manager or relevant role in the hospitality industry. - Exceptional sales and negotiation skills, with a track record of achieving targets and driving business growth. - Strong communication and interpersonal skills, with the ability to build and maintain relationships with diverse clients. - Excellent organizational and time-management abilities, with the capacity to handle multiple tasks and prioritize effectively. - Attention to detail and accuracy in handling financial transactions and account management. - Proficiency in using sales and CRM software for tracking and managing leads and accounts. - Knowledge of the local market and tourist industry in Goa is preferred. - A customer-focused mindset, with a passion for delivering exceptional service and experiences. - Availability to work flexible hours, including evenings, weekends, and holidays. If you are a dynamic and result-oriented Account Manager seeking a challenging and rewarding opportunity we would love to hear from you. Please submit your resume and cover letter at info@kishhospitality.com or Whatsapp +9186695 74085 Job Types: Full-time, Permanent Pay: ₹440,000.00 - ₹660,000.00 per year Benefits: Food provided Paid sick time Paid time off Schedule: Day shift Evening shift Morning shift Night shift Rotational shift Supplemental Pay: Performance bonus Yearly bonus Ability to commute/relocate: Margão, Goa: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Experience: Account management: 5 years (Required) Tax accounting: 5 years (Preferred) Accounts payable: 5 years (Required) Language: English (Required) Hindi (Required) Work Location: In person Application Deadline: 30/10/2023