Account Manager

Roles & Responsibilities

• Client Partnership: Build and nurture strong client relationships, ensuring trust, alignment, and long-term collaboration.

• Strategic Direction: Translate client objectives into actionable strategies that drive measurable impact.

• Business Insight: Leverage a deep understanding of business strategies to shape marketing initiatives that fuel growth.

• Clear Communication: Deliver ideas, insights, and strategies with clarity and confidence across presentations and discussions.

• Project Leadership: Manage multiple projects seamlessly, ensuring timelines and outcomes are consistently met.

• Negotiation Expertise: Lead contract, proposal, and pricing discussions with confidence and precision.

• Growth Mindset: Identify opportunities to enhance value through effective cross-selling and up-selling.

• Leadership & Mentorship: Guide teams with vision, ensuring the successful execution of client-facing projects.

• Collaboration: Work cohesively with cross-functional teams to achieve shared goals.

• Brief Development: Craft clear, insightful briefs that enable teams and clients to move forward with confidence.

Preferred Skills

• Business Acumen: Strong grasp of how marketing drives business success and strategic decision-making.

• Financial Awareness: Familiarity with budgeting and financial reporting to support effective decision-making.

• Agency Experience: Prior experience in a marketing or creative agency environment is advantageous.

• Issue Resolution: Skilled in managing client concerns and escalations with professionalism.

• Digital Marketing Knowledge: Understanding of digital marketing platforms, tools, and techniques.

Qualifications

• Bachelor’s degree in Marketing, Communications, Business, or a related field.

• 2+ years of experience in account management, preferably within a marketing or creative agency.

• Demonstrated ability to manage multiple clients and projects simultaneously.

• Strong skills in communication, presentation, and project management.

• Exposure to digital marketing strategies is an added advantage.