Academic Content & Operations Manager

About the Role

We’re looking for a proactive and detail-oriented Content & Operations Executive to support our academic and operations teams. You’ll manage content coordination, test uploads, student communication, and basic tech support — ensuring a smooth experience for both students and staff.

Key Responsibilities

Content Management

• Coordinate with the Content Head to collect and organize study material for various exams (CAT, CLAT, IPM, CMAT, etc.).
• Assist the typist team in formatting and preparing content (tables, sheets, PDFs, etc.).
• Upload and schedule online tests on the student portal as per deadlines.
• Prepare and share test performance reports.
• Provide basic tech support for app and website-related issues (uploads, mapping, student access).

Operations Support

• Handle student queries related to test portals, apps, and schedules.
• Share weekly batch schedules with academic staff and students via WhatsApp.
• Manage Zoom accounts (link generation, recordings, etc.).
• Oversee WhatsApp groups for announcements, events, reminders, and updates.
• Maintain book inventory and coordinate new stock orders.

What We’re Looking For

• Bachelor’s degree in any discipline.
• 1–3 years of experience in academic operations, EdTech, or admin support.
• Good command of MS Office (Excel, Word, Sheets) and digital tools like Zoom & WhatsApp for Business.
• Strong communication, multitasking, and organizational skills.
• Problem-solving mindset with attention to detail.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹35,000.00 per month

Work Location: In person