We are seeking a proactive and detail-oriented Sr. Associate Compensation & Benefits and Payroll to join our People Function team in Hyderabad. The ideal candidate will have hands-on experience in payroll processing, benefits administration, and HRMS platforms (Zoho People or similar). This role is critical to ensuring accurate payroll execution, compliance with statutory requirements, and seamless benefits operations. Key Responsibilities Manage monthly payroll processing with accuracy and adherence to statutory compliance (PF, ESI, TDS, etc.). Support annual salary reviews, incentive payouts, and compensation structure updates. Administer employee benefits including insurance, reimbursements, and wellness programs. Maintain and update employee data in Zoho People or other HRMS/payroll systems. Collaborate with internal teams and vendors to manage payroll and benefits operations smoothly. Address employee queries related to salaries, taxes, and benefits promptly. Assist in audits, compliance reporting, and necessary documentation. Requirements Bachelors degree in Commerce, HR, or related field (MBA/PG in HR preferred). 1 - 4 years of experience in Compensation, Benefits, and Payroll operations. Hands-on experience with Zoho People or other HRMS/payroll software. Strong understanding of Indian statutory and labor compliance regulations. Proficient in MS Excel with strong data management and reporting skills. High attention to detail, organizational skills, and ability to maintain confidentiality. Benefits Competitive salary with performance-based incentives. ESOPs and rapid career growth with opportunities for multiple promotions in a year. Dynamic startup culture with a flat hierarchy and fast learning environment. Direct exposure to top management and strategic decision-making. Comprehensive medical benefits and fitness perks (Gym, Yoga, Zumba, and more). Be part of a successful Series B-funded startup with patented technology. Recognized innovation in health-tech with significant market impact.
We are seeking dynamic and motivated individuals to join our team as Associate Customer Support and Associate Backend Operations . The ideal candidates will possess excellent communication skills, a problem-solving mindset, and the ability to thrive in a fast-paced startup environment. Key Responsibilities Associate Customer Support: Handle customer inquiries via chat, calls, and emails, ensuring timely and effective resolutions. Understand customer needs and deliver high-quality support to ensure customer satisfaction. Identify opportunities for upselling relevant services based on interactions. Take complete ownership of issues and ensure smooth customer journeys. Associate Backend Operations: Oversee backend processes including appointment confirmations, client coordination, and escalation handling. Prepare and maintain Start-of-Day (SOD) and End-of-Day (EOD) reports. Coordinate with insurers for OPD claims and manage inclusions/exclusions efficiently. Communicate with corporate customers and internal stakeholders to ensure seamless operations. Eligibility Criteria Bachelor’s degree in any discipline (Graduation Year: 2022, 2023, or 2024). Minimum 60% aggregate throughout academics. Availability for immediate joining or within 1 week. Required Skills Excellent verbal and written communication skills in English. Ability to multitask, prioritize, and perform under pressure. Basic proficiency in MS Excel and good analytical skills. Self-motivated with a strong sense of ownership and accountability. Who Can Apply Freshers or candidates with up to 2 years of experience in customer support or backend operations. Individuals comfortable working in a fast-paced startup environment and ready to take on responsibilities independently. Why Join ekincare? Competitive salary and benefits. Opportunity to work with renowned brands and cutting-edge health-tech solutions. Fast-track growth and learning in an innovative startup ecosystem. Be part of a purpose-driven company transforming employee healthcare across India.
Position : Associate- Helpdesk Support Location : Bangalore Reporting to : Manager Salary Range : 2.74LPA- 4LPA Overview: As an Associate- Helpdesk Support, you will be responsible for providing comprehensive assistance to senior employees at the client's place, managing their queries, and ensuring smooth operations during health checks on weekends. You will be the primary point of contact for senior staff, offering technical support, troubleshooting assistance, and ensuring their overall satisfaction with our services. Responsibilities: On-site Support: Travel to client offices to provide on-site assistance to senior employees. This includes resolving technical issues, setting up equipment, and ensuring that all systems are functioning effectively. Assist Senior Employees: Provide personalized support to senior employees, addressing their specific needs and concerns promptly and professionally. Query Management: Manage and resolve queries from employees, including technical issues, software applications, and general inquiries. Health Checks Support: Provide support during health checks on weekends for employees, ensuring a seamless process and addressing any technical issues that may arise. Documentation: Maintain accurate records of support tickets, resolutions, and any other relevant information for future reference. Career Opportunities & Benefits: Enjoy attractive compensation, incentives, Medical, fitness-sponsored benefits like Gym, Yoga, Zumba and other membership benefits Key success metrics for this role: Audit Cycle VIP Appointments Experience Handling the region appointments and reports (Based on requirement) Managing the relationship and operations with the vendor. Must have Skills: High school diploma/Graduation Strong analytical and organizational skills. Excellent communication and listening skills. Ability to work under pressure. Strong computer proficiency. Must be detail and solutions-oriented. Well versed in MS office suite such as word, excel and PowerPoint presentation
Positions: Associate Customer Delight (Support) Associate Backend Operations Associate- Claims Location: Hyderabad Reporting to: Respective Managers (Customer Support, Backend Operations, Claims) Salary range: 2.74LPA Working Days: 6 days a week Eligibility Criteria for both positions: Qualification: Any Graduate Passing Year: 2020, 2021, 2022, 2023, 2024 & 2025 Work Experience: 0 to 6 months Joining Month: We have openings every month as it is an ongoing requirement No of Openings: 10 Responsibilities: 1. Associate Customer Delight (Support): Handle customer queries via chat, calls, and emails Identify customer needs, resolve issues, and provide appropriate solutions Generate revenue through upselling and understanding customer requirements Analyse situations and make business decisions to ensure a seamless customer experience 2. Associate Backend Operations: Manage backend operations including appointment confirmations, client coordination, and escalations Prepare SOD & EOD reports and follow up on inquiries Coordinate with insurers for OPD claims and understand inclusions/exclusions Communicate effectively with corporate clients and internal stakeholders 3. Associate- Claims: Handling OPD Insurance claims adjudication process with 100% accuracy. Auditing the process to eradicate errors. Handling Ad-hoc requests from internal teams and closing them as a priority. Coordinate with the Insurer on Inclusions/exclusions, and rejection/approval of claims. Effective communication with customers, handling customer queries and communications to customer. Documentation of reports and invoices as per the regulations. Must skills: Good communication skills in English and multi-tasking ability Sound confident, energetic and have patience all through the day Friendly, calm under pressure, and effective communication with customers Ability to probe and comprehend the issue or situations Flexible to changes and adapt to new methods as per requirement Ideal candidate: Excellent attention to detail with good typing speed Good Excel and presentation skills Someone who is good at selling and can be self-motivated, take initiative, flexible to accommodate new methods, and responsibilities as and when the role demands Decision-making and prioritization Strong problem-solving, critical thinking, and analytical reasoning abilities Build and develop relationships with internal & external, so that faster resolution can be provided to the customer Career opportunities: Play a key role in a successful high-growth startup Be at the forefront of new-age health tech Enjoy attractive compensation, incentives, health, and fitness-sponsored benefits
Position: Management Trainee Operations Location: Hyderabad (Work from Office) Working Days: 6 days a week Reporting to: Manager Operations Salary: 4 LPA Overview: Were looking for a proactive and detail-oriented Management Trainee to join our Operations team. Youll play a key role in ensuring smooth coordination between partners, customers, and internal teams. This role demands strong communication, analytical thinking, and the ability to manage reporting, escalations, and ad-hoc tasks with ownership and precision. Responsibilities: Manage daily operations including appointment confirmations, client coordination, onsite health checks, and issue resolution. Own the preparation and review of Start-of-Day (SOD) and End-of-Day (EOD) reports; ensure timely follow-ups. Identify process gaps and recommend improvements to boost operational efficiency. Take ownership of ad-hoc tasks by treating them as mini-projectsplanning, executing, and closing them with clear outcomes. Collaborate cross-functionally to ensure seamless execution of urgent or unplanned requirements. Eligibility & Skills: Bachelors degree in any discipline; healthcare or insurance background preferred. 6 months of experience in backend operations or client servicing is a plus. Strong verbal and written communication skills. Proficiency in MS Excel and reporting tools. Ability to multitask and thrive in a fast-paced environment.
Role: Head of Marketing Location: Hyderabad Reporting To: Head of Revenue Officer (CRO) Role Overview The Head of Marketing will lead ekincares marketing strategy and execution across lead generation, B2B marketing, events, conferences, social media, content, and PR . The role will be instrumental in driving brand visibility, generating qualified leads, and enabling the sales and customer success teams to achieve revenue targets. Success Metrics: Deliver 5% QoQ/ 20% YoY qualified lead growth Generate 4X pipeline vs marketing spend Drive brand presence through 20+ events /year Increase digital engagement (website & social) by 40%. Key Responsibilities Marketing Strategy & Execution: Drive B2B marketing aligned with revenue goals, run lead-gen campaigns to build a strong sales pipeline. Brand & Communication: Own brand positioning, messaging, content, social media, and PR to enhance visibility and thought leadership. Events & Partnerships: Lead conferences and events to boost engagement and conversions; collaborate with sales for ROI. Performance & Analytics: Track KPIs, optimize spend, and deliver regular performance insights to leadership. Key Requirements Experience: 8 to 12 years in B2B marketing, preferably in SaaS, healthtech, or enterprise solutions. Proven Track Record: Demonstrated success in designing and executing marketing strategies that drive measurable revenue growth. Leadership Skills: Ability to lead cross-functional marketing teams and collaborate effectively with sales and product teams. Expertise: Strong background in lead generation, content marketing, digital marketing, events, and PR. Communication Skills: Exceptional written, verbal, and presentation skills. Analytical Mindset: Proficiency in marketing analytics, CRM tools, and campaign performance optimization.
Job Title: Management Trainee MIS & Treasury (CA Fresher) Location: Hyderabad (Work from Office) Department: Finance & Accounts Role Overview We are looking for a CA Fresher to join our Finance team at ekincare. This role will involve MIS preparation, treasury operations, monthly financial statement creation, and payment reviews, providing a strong foundation for a career in corporate finance. Key Responsibilities Review and validate vendor, statutory, and employee-related payments . Coordinate with banks for daily treasury operations , reconciliations, and compliance. Support in cash flow forecasting, fund management, and liquidity planning . Assist in monthly financial statement (FS) preparation , ensuring accuracy and timeliness. Ensure adherence to internal financial controls and approval processes. Provide support during internal/external audits and compliance reviews. Collaborate with cross-functional teams for data collection and financial insights. Maintain and update financial records, schedules, and trackers for reporting purposes. Prepare and publish monthly MIS reports with variance analysis against budgets/forecasts. Qualifications Chartered Accountant (CA) Fresher. Strong knowledge of accounting standards and financial reporting. Proficiency in MS Excel and analytical tools. Detail-oriented with excellent problem-solving skills. Strong communication and interpersonal skills.
Role: Head of Insurance Relationships Location: Mumbai Reporting To: CBO & Cofounder Role Overview The Insurance Relationships Head will be responsible for managing and growing ekincares strategic partnerships with insurance companies across India. This role will focus on driving new business opportunities through strengthening relationships, and ensuring alignment between ekincares solutions and the evolving needs of the insurance ecosystem. Success Metrics - RFQs Achieve 90% of RFQs sourced through insurance partners - Conversion Rate Maintain 50%+ conversion of RFQs which was won by Insurance companies - Preferred Partner Positioning Establish ekincare as the go-to partner for insurance companies - Revenue Growth Drive measurable revenue contribution from insurer-driven accounts - Partner Satisfaction Achieve strong NPS/CSAT scores from insurance partners Key Responsibilities - Build and nurture strategic relationships with CXOs, business heads, key decision makers, and influencers within insurance companies. - Position ekincare as a preferred strategic partner in insurer health & wellness initiatives. - Drive revenue growth through insurer-led opportunities and joint GTM initiatives. - Collaborate with insurers to co-create differentiated health & wellness products for corporate clients. - Negotiate and manage commercial terms with insurers to ensure profitability and sustainability. - Track insurer business priorities, product launches, and evolving market strategies to identify partnership opportunities. - Drive 90%+ participation of insurers in RFQs, ensuring strong pipeline creation. - Achieve 50%+ conversion of insurer-led opportunities into revenue. - Represent ekincare in CXO forums, joint steering committees, and industry events to strengthen brand visibility. - Monitor insurer partnership KPIs (revenue, RFQ participation, conversion, product adoption). - Ensure insurer satisfaction and long-term partnership growth through proactive engagement and joint success planning. Key Requirements - Experience: 8-12 years in insurance partnerships, B2B healthcare, or corporate wellness, preferably with exposure to healthtech or SaaS. - Network: Strong existing relationships with insurance companies in India. - Business Acumen: Proven track record of driving revenue growth through strategic partnerships. - Skills: Excellent communication, negotiation, and relationship management skills. - Mindset: Entrepreneurial, proactive, and results-oriented with the ability to work in a fast-paced environment.
We are seeking a proactive and detail-oriented Management Trainee to join our Operations team. In this role, you will play a pivotal part in ensuring smooth coordination among partners, customers, and internal teams. The position requires excellent communication skills, strong analytical thinking, and the ability to manage reporting, escalations, and ad-hoc tasks with ownership and precision. Key Responsibilities: Oversee daily operations, including appointment confirmations, client coordination, onsite health checks, and issue resolution. Take ownership of preparing and reviewing Start-of-Day (SOD) and End-of-Day (EOD) reports, ensuring timely follow-ups. Identify process gaps and recommend improvements to enhance operational efficiency. Manage ad-hoc tasks by treating them as mini-projects planning, executing, and closing them with clear and measurable outcomes. Collaborate cross-functionally to ensure seamless execution of urgent or unplanned requirements. Eligibility & Skills: Bachelor’s degree in any discipline; healthcare or insurance background is a plus. Minimum 6 months of experience in backend operations or client servicing is preferred. Strong verbal and written communication skills. Proficiency in MS Excel and reporting tools. Ability to multitask and thrive in a fast-paced, dynamic environment. Why Join ekincare? At ekincare, we are not just building a product — we are transforming how India experiences corporate healthcare. This is an exciting opportunity for high-caliber professionals looking to make a meaningful impact at scale while accelerating their careers. Be part of a winner : Join a Series B-funded, high-growth startup with patented technology, trusted by over 1,000 companies across industries. Shape the future of health-tech : Work on cutting-edge solutions in one of the fastest-growing sectors. High-impact role : Gain direct exposure to top management and influence strategic outcomes. Dynamic work culture : Thrive in a flat-hierarchy environment that embraces a “fast fail, fast learn” mindset, encouraging experimentation and rapid iteration. Career acceleration : Benefit from ESOPs, attractive performance-based incentives, and the potential for multiple promotions within a year. Empowered environment : Experience a dynamic startup culture with a focus on learning and growth beyond your core function. Well-being matters : Enjoy comprehensive medical benefits and fitness perks, including gym access, yoga, Zumba, and more.
Role: Head of New Business Location: Mumbai Reporting To: Cofounder Role Overview: The Head of New Business will lead and scale ekincares new business initiatives across API-led solutions and Affinity Partnerships, with a strong focus on BFSI and non-BFSI segments. This leader will be responsible for building and validating Product-Market Fit (PMF) for new channels, driving revenue growth, and establishing scalable go-to-market strategies. Success Metrics: Develop and achieve 2 year roadmap on new business verticals (B2B2C) Achieve 30%+ contribution of new business to total revenue within 12 months. Maintain CAC payback within 12 months. Key Responsibilities: Strategy & Growth: Define and execute GTM for new business verticals (API-led & affinity); lead PMF for BFSI and non-BFSI segments. BFSI & Affinity Leadership: Build a BFSI pod; drive non-BFSI affinity growth aligned with company objectives. GTM & Sales Enablement: Develop sales playbooks, partnership structures, and targeted campaigns with marketing. Product-Market Fit: Validate offerings with product/market feedback; track PMF metrics before scaling. Cross-Functional Collaboration: Integrate new business into core offerings, align with product, tech, and regional sales. Key Requirements: Experience: 8 to 12 years in business development, partnerships, or revenue leadership, preferably in healthtech, SaaS, BFSI, or affinity-led businesses. Track Record: Proven success in launching and scaling new business verticals. Domain Knowledge: Strong understanding of BFSI partnerships, affinity channels, and API-based business models. Leadership Skills: Ability to build and mentor cross-functional teams for rapid experimentation and scaling. Strategic Thinking: Data-driven decision-making with a focus on market trends and customer needs. Relationship Building: Strong network within BFSI and other affinity segments.
Position: Associate- Accounts Receivable Location: Hyderabad Reporting to: Manager- Finance & Accounts About the Role: This position is responsible for overseeing and managing the Accounts receivable function within an organization. The primary role is to ensure that the company's receivables are collected promptly and maintain a healthy cash flow. Job Responsibilities: Review of invoices/credit notes raised by the team and coordinate with internal teams to ensure the accuracy of the workings Review of customer master data, agreements etc., Oversee and manage the accounts receivable process, ensuring timely and accurate invoicing, collection, and recording of customer payments Coordinating with Sales, customer service, and other departments to resolve billing and payment discrepancies and ensure accurate and timely resolution Ensuring completeness of revenue through required validation checks Monitoring the receivables end to end to ensure the cash inflows are on time Assist in month/quarter-end closing activities like unbilled revenue, deferred revenue etc., Managing customer queries and ensuring the team responds to the queries on time Review of statutory filings and reconciliations with books to ensure no discrepancies A successful candidate for this role requires: Bachelor's degree in accounting, finance, or a related field 2+ years of relevant experience working in accounts receivable or similar roles of growing organizations and managing AR teams Proficiency in using accounting software and ERP systems. Experience with specific software such as Zoho or QuickBooks is an added advantage Strong knowledge of ledger and statutory reconciliations Strong understanding of accounting concepts and principles Good MS Excel skills and communication skills Career opportunities & Benefits: Be at the forefront of new-age healthcare Play a key role in a successful high-growth startup Enjoy attractive compensation, Incentives, ESOPs, Medical, and fitness-sponsored benefits like Gym, Yoga, Zumba and other membership benefits
We are looking for a QA Engineer with a strong background in software testing to join our Technology team at ekincare. The role involves designing test cases, executing functional and regression testing, identifying bugs, and ensuring high-quality product releases that impact millions of users. Job Title: QA Engineer Location: Hyderabad (Work from Office) Experience: Minimum 2 years Key Responsibilities: Develop, maintain, and execute test plans, test cases, and test scripts for web and mobile applications. Perform functional, regression, integration, and usability testing. Collaborate closely with developers, product managers, and business teams to understand requirements and translate them into test scenarios. Identify, document, and track defects/bugs using standard bug-tracking tools (e.g., JIRA). Ensure timely delivery of high-quality releases by validating fixes and enhancements. Work with automation frameworks/tools (Selenium, Appium, or equivalent) to improve test coverage. Participate in review meetings and contribute to continuous improvement of QA processes. Provide clear and structured QA reports for stakeholders. Requirements: Bachelors degree in Computer Science, Engineering, or a related field. Minimum 2 years of experience in software testing (manual + basic automation). Strong understanding of SDLC, STLC, and QA methodologies. Hands-on experience with testing tools such as Selenium, Appium, Postman (API testing). Familiarity with JIRA, TestRail, or similar bug-tracking/test management tools. Good analytical, problem-solving, and communication skills. Knowledge of SQL and basic scripting is an added advantage. Experience with modern, fast, and reliable frameworks such as Playwright JS will be considered a strong advantage.
Positions: Associate Customer Delight (Support) Associate Backend Operations Associate- Claims Location: Hyderabad Reporting to: Respective Managers (Customer Support, Backend Operations, Claims) Salary range: 2.74LPA Working Days: 6 days a week Eligibility Criteria for both positions: Qualification: Any Graduate Passing Year: 2020, 2021, 2022, 2023, 2024 & 2025 Work Experience: 0 to 6 months Joining Month: We have openings every month as it is an ongoing requirement No of Openings: 10 Responsibilities: 1. Associate Customer Delight (Support): Handle customer queries via chat, calls, and emails Identify customer needs, resolve issues, and provide appropriate solutions Generate revenue through upselling and understanding customer requirements Analyse situations and make business decisions to ensure a seamless customer experience 2. Associate Backend Operations: Manage backend operations including appointment confirmations, client coordination, and escalations Prepare SOD & EOD reports and follow up on inquiries Coordinate with insurers for OPD claims and understand inclusions/exclusions Communicate effectively with corporate clients and internal stakeholders 3. Associate- Claims: Handling OPD Insurance claims adjudication process with 100% accuracy. Auditing the process to eradicate errors. Handling Ad-hoc requests from internal teams and closing them as a priority. Coordinate with the Insurer on Inclusions/exclusions, and rejection/approval of claims. Effective communication with customers, handling customer queries and communications to customer. Documentation of reports and invoices as per the regulations. Must skills: Good communication skills in English and multi-tasking ability Sound confident, energetic and have patience all through the day Friendly, calm under pressure, and effective communication with customers Ability to probe and comprehend the issue or situations Flexible to changes and adapt to new methods as per requirement Ideal candidate: Excellent attention to detail with good typing speed Good Excel and presentation skills Someone who is good at selling and can be self-motivated, take initiative, flexible to accommodate new methods, and responsibilities as and when the role demands Decision-making and prioritization Strong problem-solving, critical thinking, and analytical reasoning abilities Build and develop relationships with internal & external, so that faster resolution can be provided to the customer Career opportunities: Play a key role in a successful high-growth startup Be at the forefront of new-age health tech Enjoy attractive compensation, incentives, health, and fitness-sponsored benefits