We are seeking a proactive and detail-oriented Sr. Associate Compensation & Benefits and Payroll to join our People Function team in Hyderabad. The ideal candidate will have hands-on experience in payroll processing, benefits administration, and HRMS platforms (Zoho People or similar). This role is critical to ensuring accurate payroll execution, compliance with statutory requirements, and seamless benefits operations. Key Responsibilities Manage monthly payroll processing with accuracy and adherence to statutory compliance (PF, ESI, TDS, etc.). Support annual salary reviews, incentive payouts, and compensation structure updates. Administer employee benefits including insurance, reimbursements, and wellness programs. Maintain and update employee data in Zoho People or other HRMS/payroll systems. Collaborate with internal teams and vendors to manage payroll and benefits operations smoothly. Address employee queries related to salaries, taxes, and benefits promptly. Assist in audits, compliance reporting, and necessary documentation. Requirements Bachelors degree in Commerce, HR, or related field (MBA/PG in HR preferred). 1 - 4 years of experience in Compensation, Benefits, and Payroll operations. Hands-on experience with Zoho People or other HRMS/payroll software. Strong understanding of Indian statutory and labor compliance regulations. Proficient in MS Excel with strong data management and reporting skills. High attention to detail, organizational skills, and ability to maintain confidentiality. Benefits Competitive salary with performance-based incentives. ESOPs and rapid career growth with opportunities for multiple promotions in a year. Dynamic startup culture with a flat hierarchy and fast learning environment. Direct exposure to top management and strategic decision-making. Comprehensive medical benefits and fitness perks (Gym, Yoga, Zumba, and more). Be part of a successful Series B-funded startup with patented technology. Recognized innovation in health-tech with significant market impact.
We are seeking dynamic and motivated individuals to join our team as Associate Customer Support and Associate Backend Operations . The ideal candidates will possess excellent communication skills, a problem-solving mindset, and the ability to thrive in a fast-paced startup environment. Key Responsibilities Associate Customer Support: Handle customer inquiries via chat, calls, and emails, ensuring timely and effective resolutions. Understand customer needs and deliver high-quality support to ensure customer satisfaction. Identify opportunities for upselling relevant services based on interactions. Take complete ownership of issues and ensure smooth customer journeys. Associate Backend Operations: Oversee backend processes including appointment confirmations, client coordination, and escalation handling. Prepare and maintain Start-of-Day (SOD) and End-of-Day (EOD) reports. Coordinate with insurers for OPD claims and manage inclusions/exclusions efficiently. Communicate with corporate customers and internal stakeholders to ensure seamless operations. Eligibility Criteria Bachelor’s degree in any discipline (Graduation Year: 2022, 2023, or 2024). Minimum 60% aggregate throughout academics. Availability for immediate joining or within 1 week. Required Skills Excellent verbal and written communication skills in English. Ability to multitask, prioritize, and perform under pressure. Basic proficiency in MS Excel and good analytical skills. Self-motivated with a strong sense of ownership and accountability. Who Can Apply Freshers or candidates with up to 2 years of experience in customer support or backend operations. Individuals comfortable working in a fast-paced startup environment and ready to take on responsibilities independently. Why Join ekincare? Competitive salary and benefits. Opportunity to work with renowned brands and cutting-edge health-tech solutions. Fast-track growth and learning in an innovative startup ecosystem. Be part of a purpose-driven company transforming employee healthcare across India.
Position : Associate- Helpdesk Support Location : Bangalore Reporting to : Manager Salary Range : 2.74LPA- 4LPA Overview: As an Associate- Helpdesk Support, you will be responsible for providing comprehensive assistance to senior employees at the client's place, managing their queries, and ensuring smooth operations during health checks on weekends. You will be the primary point of contact for senior staff, offering technical support, troubleshooting assistance, and ensuring their overall satisfaction with our services. Responsibilities: On-site Support: Travel to client offices to provide on-site assistance to senior employees. This includes resolving technical issues, setting up equipment, and ensuring that all systems are functioning effectively. Assist Senior Employees: Provide personalized support to senior employees, addressing their specific needs and concerns promptly and professionally. Query Management: Manage and resolve queries from employees, including technical issues, software applications, and general inquiries. Health Checks Support: Provide support during health checks on weekends for employees, ensuring a seamless process and addressing any technical issues that may arise. Documentation: Maintain accurate records of support tickets, resolutions, and any other relevant information for future reference. Career Opportunities & Benefits: Enjoy attractive compensation, incentives, Medical, fitness-sponsored benefits like Gym, Yoga, Zumba and other membership benefits Key success metrics for this role: Audit Cycle VIP Appointments Experience Handling the region appointments and reports (Based on requirement) Managing the relationship and operations with the vendor. Must have Skills: High school diploma/Graduation Strong analytical and organizational skills. Excellent communication and listening skills. Ability to work under pressure. Strong computer proficiency. Must be detail and solutions-oriented. Well versed in MS office suite such as word, excel and PowerPoint presentation
Positions: Associate Customer Delight (Support) Associate Backend Operations Associate- Claims Location: Hyderabad Reporting to: Respective Managers (Customer Support, Backend Operations, Claims) Salary range: 2.74LPA Working Days: 6 days a week Eligibility Criteria for both positions: Qualification: Any Graduate Passing Year: 2020, 2021, 2022, 2023, 2024 & 2025 Work Experience: 0 to 6 months Joining Month: We have openings every month as it is an ongoing requirement No of Openings: 10 Responsibilities: 1. Associate Customer Delight (Support): Handle customer queries via chat, calls, and emails Identify customer needs, resolve issues, and provide appropriate solutions Generate revenue through upselling and understanding customer requirements Analyse situations and make business decisions to ensure a seamless customer experience 2. Associate Backend Operations: Manage backend operations including appointment confirmations, client coordination, and escalations Prepare SOD & EOD reports and follow up on inquiries Coordinate with insurers for OPD claims and understand inclusions/exclusions Communicate effectively with corporate clients and internal stakeholders 3. Associate- Claims: Handling OPD Insurance claims adjudication process with 100% accuracy. Auditing the process to eradicate errors. Handling Ad-hoc requests from internal teams and closing them as a priority. Coordinate with the Insurer on Inclusions/exclusions, and rejection/approval of claims. Effective communication with customers, handling customer queries and communications to customer. Documentation of reports and invoices as per the regulations. Must skills: Good communication skills in English and multi-tasking ability Sound confident, energetic and have patience all through the day Friendly, calm under pressure, and effective communication with customers Ability to probe and comprehend the issue or situations Flexible to changes and adapt to new methods as per requirement Ideal candidate: Excellent attention to detail with good typing speed Good Excel and presentation skills Someone who is good at selling and can be self-motivated, take initiative, flexible to accommodate new methods, and responsibilities as and when the role demands Decision-making and prioritization Strong problem-solving, critical thinking, and analytical reasoning abilities Build and develop relationships with internal & external, so that faster resolution can be provided to the customer Career opportunities: Play a key role in a successful high-growth startup Be at the forefront of new-age health tech Enjoy attractive compensation, incentives, health, and fitness-sponsored benefits